Effective Date: April 10th, 2025
At Clearlake Labs, your privacy is important to us. This Privacy Policy outlines how we collect, use, and safeguard the personal information of visitors to our website, www.clearlakelabs.com, and how you can contact us with questions or concerns.
If you need further clarification or assistance, feel free to contact us at:
📧 Email: support@clearlakelabs.com
Information Collection
Clearlake Labs collects data to improve user experience and ensure the security and efficiency of our website and services. Information we may collect includes:
- IP addresses
- Browser type and version
- Internet Service Provider (ISP)
- Date and time of visit
- Referring and exit pages
- Click activity and navigation behavior
This data is collected via standard server log files and analytics tools to help us understand how users interact with our website. It is not linked to personally identifiable information.
Cookies and Tracking Technologies
Like most websites, we use cookies to enhance your browsing experience. Cookies may store user preferences, session information, and data about pages you access to tailor content based on your browser or device.
You can choose to disable cookies in your browser settings. For more detailed instructions, refer to your browser’s help documentation.
Personal Information and Communication
Clearlake Labs collects personal information (such as name, email address, and purchase history) when you place an order or register on our website. This data is used for:
- Processing transactions
- Providing order updates
- Enhancing customer support
- Sending offers or product updates related to your purchases
We do not sell, rent, or share your personal information with third parties for marketing purposes. All communications from us will be directly related to your interactions with Clearlake Labs.
If you wish to stop receiving emails or newsletters, you may unsubscribe at any time or contact us at support@clearlakelabs.com and we will promptly remove your information from our database.
SMS Messaging Policy
The Clearlake Labs Mobile Messaging Service (“the Service”) allows users to receive SMS alerts regarding orders, promotions, and account updates. By opting in, you agree to the following:
- Messages may be sent via auto-dialer or similar technology.
- You do not need to opt-in to receive marketing messages in order to make a purchase.
- Standard message and data rates may apply, depending on your carrier.
- Message frequency may vary.
To Opt-Out: Text STOP to +1 (888) 400-8832 or use the unsubscribe link (when available) in any message.
To Get Help: Text HELP to the same number or email support@clearlakelabs.com.
If your phone number changes, please re-subscribe using your new number. Wireless carriers are not liable for delayed or undelivered messages. Clearlake Labs is not responsible for failed or misdirected messages due to outdated contact details.
Data Security
We use industry-standard encryption and secure server technology to protect your information during transmission and storage. Sensitive data (such as payment or medical details) is processed on secure, encrypted pages with SSL certification. We take every reasonable precaution to protect your data from unauthorized access or disclosure.
Third-Party Content and Advertising
Clearlake Labs does not partner with third-party ad networks or content delivery services. All content on our site is internally managed and ad-free.
Policy Updates
Clearlake Labs may revise this Privacy Policy at any time. Any updates will be posted on this page with a revised effective date. Continued use of the website implies your agreement with the updated policy.